ITIL Contract Management
Rooted in the Information Technology Infrastructure Library (ITIL) CARNEADES offers procurement support in the following areas:
- Service Strategy Contract management tasks in the service strategy: “Creation of the contract structure”
- Service Design (Supplier Management) Contract management tasks in the service design process: “Contract design”
- Service Transition Contract management tasks in the Transition process service: “Service integration”
- Service Operation Tasks of Contract Management in the Process Service Operation: “Performance Monitoring”
- Continual Service Improvement Tasks of contract management in the process Continual Service Improvement: “Contract improvements”