ITIL Contract Management

Rooted in the Information Technology Infrastructure Library (ITIL) CARNEADES offers procurement support in the following areas:

  • Service Strategy Contract management tasks in the service strategy: “Creation of the contract structure”
  • Service Design (Supplier Management) Contract management tasks in the service design process: “Contract design”
  • Service Transition Contract management tasks in the Transition process service: “Service integration”
  • Service Operation Tasks of Contract Management in the Process Service Operation: “Performance Monitoring”
  • Continual Service Improvement Tasks of contract management in the process Continual Service Improvement: “Contract improvements”